Retail Stock Associate


Retail Stock Associate

Washington, DC
$15.50 an hour – Full-time, Part-time, Temporary

Job details


$15.50 an hour

Job Type


Full Job Description

The Smithsonian Institution is currently seeking experienced, efficient, and professional Stock Associates in our museum store locations on the National Mall and at the National Zoo in Washington DC.

If you are seeking a fun, friendly and unique work environment, consider working at a Smithsonian Museum Store!

The Stock Associate will assist management and staff with the receipt, processing, and organization of merchandise. Qualified candidates will have knowledge of and at least 1 year of experience in receiving and stocking merchandise, preferably in a retail environment. Must have a proven track record of delivering excellent customer service, with outstanding organizational skills and the ability to communicate effectively with staff at all levels.

Duties include:

  • Unloading and accurate counting of merchandise.
  • Keep merchandise losses to a minimum by ensuring security rules are followed.
  • Pursue discrepancies, contacting appropriate manager until resolved.
  • Monitor incoming merchandise for damages and follow reporting procedures.
  • Handles transfers, RTVs, and price changes with accuracy and timeliness.
  • Initiate stockroom/warehouse changes to meet the ebb of flow of merchandise kept in those locations.
  • Generate ideas and puts them into action for expediting flow, saving time, and providing greater efficiency for staff.
  • Provide or input data in computer for receipt of control numbers for merchandise tracking system, within deadlines.
  • Organize and monitor the consumption of supplies (bags, boxes, tissue, bubble wrap, etc.) and informs management of the needs.
  • Communicate and enforce all related policies and procedures.


  • Pass pre-employment background check and subsequent background investigation for a position designated as Low Risk
  • May be required to complete a probationary period, contingent with appointment type
  • Maintain a bank account for direct deposit/electronic transfer
  • Males born after 12/31/59 must be registered with Selective Service.
  • 1 year of related Retail Experience
  • High School Diploma, or equivalent


Candidates must be able to move or lift up to 25 pounds or more, move heavy items up and down stairs and stand for long periods of time.

Candidates must be able to read and verify documents accompanying incoming merchandise.

To apply, please forward a resume and cover letter letting us know why you would be a great addition to our team!

Competitive compensation including a Commuter Subsidy to help with commuting costs on public transportation.

Hourly Wage starting at $15.50

Candidates selected for interview will be given a retail math skills test as part of the evaluation process.

Employees and visitors to the Smithsonian are required to wear a mask while in indoor spaces. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Smithsonian Institution will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. The Smithsonian Institution may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

Due to the high volume of applications for Smithsonian vacancies, only candidates selected for interview will be contacted. Relocation expenses are not paid. This is not a Federal Service position. No phone calls, please. The Smithsonian Institution is an equal opportunity employer and values and seeks a diverse workforce.

Job Types: Full-time, Part-time, Temporary

Pay: $15.50 per hour


  • Employee discount


  • 8 hour shift
  • Holidays

Work Location: Multiple Locations


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